How long does it take to change the battery?

As of March 2018, Machines Service Centre is able to cut down the battery replacement service to 4 hours (within same day) or the following working day if submitted by 3PM. 

Standard repair turnaround time is estimated within 7 working days (excluding weekends and public holidays). Repairs may take longer subjected to part availability 

Important Notice

For iPhone 6 Plus and iPhone 6s Plus currently have a longer lead time because this iPhone is no longer being manufactured. Replacement batteries will be available in late March/early April.

All other iPhone models - Parts are expected to be available without extended delays.

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  • Avatar
    Chuenwai Liew

    May I know for the notice above about iPhone 6 and 6s, is that mean we need to wait about two weeks for battery replacement or it is also same to the other model service hours?

  • Avatar
    Kingston Tang

    Hi Chuenwai Liew,

    For iPhone 6 and 6s, stocks are available for same day replacement. Subject to T&C and further advice form technician.

    For iPhone 6 Plus and 6s Plus, batteries are not available and may need to wait 2 week or later. We may have update on further availability in April.

  • Avatar
    Joshua Tan

    Does the 4 hours turnaround time applies during weekends if I submit before 3pm?

  • Avatar
    Kingston Tang

    Hi Joshua Tan,

    Do anticipate slower turnaround time over weekends subject to daily submission and backlogs. Do drop by in the morning!

  • Avatar
    james ooi

    Hi Kingston, I was wondering if there is a way to book a replacement battery for my Iphone 6 Plus once it's available?

  • Avatar
    Wong Pc

    Good Day to you, i have the same question with James Ooi.

  • Avatar
    Kingston Tang

    Unfortunately, booking and reservation for parts is not offered. Feel free to check back with us anytime by PM on Facebook or drop us an email to

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