How do I reset my iPhone/iPad?

To reset:
Step 1: Go into ‘Settings'
Step 2: Tap 'General' Tab’
Step 3: Select ‘reset'
Step 4: Tap 'Erase All Content and Settings’
Have more questions? Submit a request


  • Avatar
    Tan Poo Lee

    What if I forgot the restriction passcode, that I had once set to prevent 'reset'?

  • Avatar
    Geraldine Liew

    Hi Tan Poo Lee

    You can try these methods

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