Can I get full amount refund under Tourist Refund Scheme (TRS)?

There is a deduction of 15% from GST amount charge as administration fees by IRIS Global Blue (an appointed agent by Royal Malaysian Customs Department to implement a Tourist Refund Scheme), therefore no full amount to be refunded. 

Please see below example for your further understanding. 

EXAMPLE: 

Total Invoice Value Include GST = MYR300

GST amount = MYR16.98

Administration Fees = MYR2.58 (MYR16.98*15%)

Tourist Refund Amount = MYR14.40  

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